Contact Us

Need assistance with an order or have a question about Vaelom? Contact us by email or WhatsApp. For an existing order, include your full name, order number and registered contact details.

Customer support

Email: hello@vaelom.com
WhatsApp / customer care: +91 81780 40998
Languages: English and Hindi
Support days: Monday to Saturday
Response target: Within 24 hours
Closed: Sundays and public holidays

Email and WhatsApp are our preferred channels. Calls may not always be answered immediately. To request a callback, send a WhatsApp message with your name, order number and a short description of your query.

Grievance officer

Harsh Sehrawat
Tech Havira Private Limited - Vaelom
Email: hello@vaelom.com
Contact: +91 81780 40998

Customer grievances will be acknowledged within 48 hours and addressed within one month from receipt in accordance with applicable requirements.

Business information

Brand: Vaelom
Owned and operated by: Tech Havira Private Limited
Registered office: Desk 1, 02-007, 2nd Floor, Emaar The Palm Square, Sector 66, Golf Course Road Extension, Gurugram, Haryana 122102, India

Never share passwords, OTPs, UPI PINs, complete card details or banking passwords with anyone claiming to represent Vaelom.